UAE Flowers Reviews 404

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the exceptional service, highlighting the efficiency and care taken with their orders, even when placed from long distances. The ordering process is frequently described as easy and straightforward, with excellent communication throughout. Reviewers often note the prompt and reliable delivery, with products arriving on time and handled with care. The quality of the flowers and cakes is consistently lauded, with many mentioning that the items are beautiful, fresh, and look exactly as pictured online. However, some customers experienced issues with delivery timing, noting delays beyond the promised window or express delivery times. A few others also felt that the quality of the flowers was not up to standard and that the presentation of accompanying cards was unprofessional. There were also isolated reports of undelivered orders, lack of communication, and unfulfilled refunds.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the promptness and... See more

Product

People report positive experiences with product, consistently praising the beauty, freshness, and quality of... See more

Service

Customers consistently note positive experiences with service, describing it as amazing, fantastic, and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process simple,... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the freshness, beauty, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service! 🌸 I’m so happy and impressed. Best service ever - extremely helpful and attentive. They delivered the flowers right on time for the birthday, even contacted the hotel rece... See more

Company replied

Rated 5 out of 5 stars

This is the second time we sent flowers to our daughter who is living in Dubai. Excellent customer service , prompt reply to any questions we had, flowers are always fresh…… Lovely experience again wi... See more

Company replied

Rated 5 out of 5 stars

Alex was the best, and the most helpful human being! Iv placed my order thru whatsapp, very efficient and quick! Ordered flower with no delivery fee as my recipient whom so dearest happened to be ju... See more

Company replied

Rated 5 out of 5 stars

What fantastic service from UAE Flowers in Dubai! I placed and paid for the wrong order, but was able to exchange it and received a refund within 24 hours. So far away and so much service! I highly re... See more


Company details

  1. Flower Delivery
  2. Cake Shop
  3. Chocolate Shop
  4. Florist
  5. Gift Shop

Written by the company

UAE Flowers is a Floral e-commerce brand that thrives on delivering fresh and premium flowers across the United Arab Emirates to help customers celebrate their special moments. We are one of the largest florist chains spread across all major areas in the United Arab Emirates to provide comprehensive flower delivery services. Our team consists of professional and expert florists who handcraft gorgeous flower arrangements so that you can order them for your loved ones online. We deliver fresh cut flowers of great quality, handpicked and crafted by our florists and delivered right at the address of your loved ones. Our selection of flower bouquets and gift hampers cater to several special occasions for you and your loved ones at affordable prices. We strive to make your celebrations memorable by ensuring timely flower delivery for your birthdays, weddings, anniversaries, and other special events. UAE Flowers also does customized bouquets and hampers for customers that have something unique in mind. Trying to go above and beyond for our loyal customers is what our company values are all about. Contact us for all your floral gifting needs and we'll handle the rest!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

404 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Top mentions

Delivery serviceServiceOrderQualityCustomer serviceWebsiteRecommendationProductLocationValue for money

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Rated 5 out of 5 stars

Absolutely amazing service from start…

Absolutely amazing service from start to finish. The team was professional, responsive, and genuinely cared about making things right. The replacement arrangement was beautiful, fresh, and exceeded expectations. Really appreciate the effort and customer care shown throughout the process. Highly recommended!

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service above and beyond

Fantastic service, I ordered on line , communication was spot on with confirmation in minutes from UAE flowers when I amended my address. These flowers were for a very important graduation day for my daughter, and Gulfam delivered them with such care , keeping me informed and going above and beyond. Will definitely use again. The flowers are exceptional, very happy .Thank you.

April 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Absolutely stunning, top quality flowers

I had an excellent experience with this flower delivery company from start to finish. The ordering process was simple and straightforward, and the selection of arrangements was beautiful and varied.
The flowers arrived right on time and were even more stunning in person—huge bouquet, fresh, vibrant, and beautiful The presentation exceeded my expectations, and the recipient was absolutely delighted.
Customer service was also fantastic. I had a small question about delivery, and the team responded quickly and professionally, which made the whole experience stress-free.
I would highly recommend this company to anyone looking for reliable, high-quality flower delivery. I’ll definitely be using their services again in the future!

April 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Wonderful service

Wonderful service. A pleasure to deal with. Delivery always on time and flowers and chocs are very good quality

April 4, 2026
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Rated 5 out of 5 stars

Absolutely wonderful experience

Absolutely wonderful experience! The service was incredibly friendly, warm, and attentive from start to finish. The delivery was impressively fast, and everything arrived in perfect condition. The flowers were beautiful and fresh, and the chocolates were delicious. Everything went smoothly and reliably. I highly recommend this service and will definitely order again!

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Easy gifting across countries

Very easy ordering service from the UK to the UAE, and delivered right on time. My original choice of delphiniums proved to be unavailable and I was contacted in good time with an alternative suggestion which, from the recipient’s delighted photo, looked even better!

March 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer service with quality products.

Ordering was super easy, and communication throughout the process was superb. I was called on the day as they did not have the colour of lilies that were shown in the image on their website. They asked if I would be happy with different colours. Delivery was on time and handled with care. The cake was absolutely delicious and the flowers fresh and beautiful! Thank you UAEFlowers.

March 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Consistent Excellent Service

I rely on UAE Flowers to deliver an excellent service every year and they never disappoint! The cakes are delicious and the flowers are beautiful. They always deliver on time even with very little notice. Thank you for saving me every year.

March 2, 2026
Unprompted review
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